Everyday illnesses
Ear pain or infection — online GP advice
Ear symptoms are common in adults and children. A video GP can advise on pain relief, warning signs and whether antibiotics may help — while being clear when an ear exam in clinic is safer.
- Adults and older children
- Safety-net advice included
- Antibiotics only when needed
- Child red flags taken seriously
When to seek urgent care
Severe swelling behind the ear, high fever with looking very unwell, discharge after recent surgery, or a floppy child — seek urgent assessment.
Frequently asked questions
- Can you look in my ear on video?
- Not with a proper otoscope. We use history and visible signs, and refer you in person when examination is required.



